At Jackets Time, customer privacy is one of our top priorities. We are committed to ensuring that all visitors feel safe and confident to browse and shop with us and this policy outlines how we are responsible for this. We want to provide you with a shopping environment that is open, user-friendly and without the added burden of dealing with the concern of how your information is being used.
We take care of your data, with highly trained personnel and meticulous procedures, throughout the process. We are serious about our responsibility and do all that we can to ensure that any of your sensitive information isn’t being revealed.
What does it serve to do?
We request some personal information when you place an order on our site to process your order adequately. This includes name, email, phone, account details, postal and residential address. We use them for identity verification, to ensure that your order has been placed and to ensure your product is delivered to you without any hassle.
How is customers’ information used?
Your data is the basis for verifying and processing your order in a safe way. Once the order has been placed, you will receive an e-mail message to confirm your order at the address you have provided. Your home address is required to send your product to you and your phone number is required to be able to reach you rapidly in case of any delivery problem. During checkout, your account details are also used to ensure secure transactions.
Is an account required to use the site?
Not at all. If you’re simply searching for the newest fashion, and don’t feel the urge to purchase anything, you don’t need to register for an account or enter any personal data. Feel free to look around and check out what’s new without any strings attached.
What are Cookies and why are the site using them?
Cookies are small pieces of text that are sent from a website to your browser. Cookies help us understand how you are using these pages, so that we can tailor our services to your needs, including providing you with information and services that are more relevant and faster to your search and shopping.
Do we sell our customers’ information?
Never. We do not sell, rent or share your personal information with third parties and others don’t have access to it. We don’t allow any such misuse of information you provide. It’s stored securely during the time it is required to complete your order, and then deleted from our systems when your order is placed instead of being stored.
How secure is your provided data?
Quite secure. With modern technology we have the means to responsibly access and protect your data through the use of encryption and other security measures. Your private information is kept secure and out of reach of unauthorized users.
Shopping security is often a concern of our customers, and it’s a serious one. All transactions and sensitive information associated with them is encrypted as it passes through our payment gateway provider with Secure Server Layer (SSL) technology.
Payment accepted: Visa, Mastercard, American Express, Discover and orders placed are sent out by UPS, FedEx and DHL.
What happens to the information after order delivery?
After successful order delivery, we delete most of your information, except your name, email and order history. This is to keep you up-to-date on new arrivals, sales and promotions. Your email could also be used in future to send you extra discount codes and cards.
This policy will be updated when required.
The practices and procedures described in this Privacy Policy change from time to time as a result of changes in privacy laws, standards, and our practices to better meet our customers’ needs. This policy may be amended, modified in part or completely at any time. Changes are made for your benefit and we encourage you to consult this page before buying to keep up to date.
Protecting children online
Children are fascinated by technology such as phones, tablets, and anything they see their parents buying online, and sometimes they end up buying something they didn’t mean to. For this, we adhere to the Children’s Online Privacy Protection Act (COPPA). As per this policy, no person under 13 years of age is allowed to place an order and our systems will not accept any information provided by persons below the age of 13.
